Customer Service Due to rising expenses and our attempts to keep our prices as low as possible, we have had to cut staff and can no longer give personal phone service except in extreme and unusual situations. We still plan to give excellent customer service by streamlining our system and asking for the support of our customers. For fastest customer service, please e-mail or fax including the following: a ) State the exact problem and how you want us to solve it. b ) Include your name, phone number, city and state, the date you placed your order and the date your camp program begins, how your order was placed, web, fax, snail mail. c ) Leave us a fax, an e-mail or a number where we can contact you. d ) For faxes and e-mails, we attempt to contact you within 48 working hours, 24 hours if you mark your message urgent. e ) If you are having a problem with one of our products please check the website: Frequently Asked Questions. f ) If you are dissatisfied with our product, send it back within 30 days with the invoice and a note describing the problem, and whether you want a replacement or a refund. Contact Information Mailing Address: 5519 Clairmont Mesa Blvd #333 San Diego, CA 92117 For fastest customer service Email: CPCustService@yahoo.com Fax: # 858 576 2304